Golden Bet Privacy Policy — How Your Information Is Kept Secure

Welcome to Golden Bet. We have earned the trust of millions of users across Bangladesh, and the foundation of that trust is our commitment to handling your personal information responsibly.

This Privacy Policy provides you with full transparency about what information is collected when you use the goldenbet.ws website and our mobile app, why it is collected, and how it is kept secure.

By using our platform, you agree to this Privacy Policy. We encourage you to read it in full. If you have any questions, our support team is always ready to help.

Golden Bet collects only the information that is necessary. Collecting unnecessary or excessive data goes against our policy.

Personal Identification Information

• Name: Full name (first and last name).
• Date of Birth: Essential for age verification (to confirm 18+).
• Address: Current residential address.
• National ID / Passport: For KYC verification.

Contact Information

• Email Address: For account verification and important notifications.
• Mobile Number: For Two-Factor Authentication and payment verification.

Financial Information

• BKash / Nagad / Rocket number (for payment processing).
• Bank account number (for users who opt for bank transfers).
• Transaction history (payout and deposit records).

Usage Data (Automatically Collected)

• IP address and device information.
• Browser type and operating system.
• Time spent on the platform and pages visited.
• Betting patterns and preferred sports.

Golden Bet collects information in three primary ways:

Directly from you

Information you provide during registration, profile updates, deposits or withdrawals, and when contacting our support team.

Automatically (via technology)

When you use Golden Bet, our servers automatically collect certain technical information — such as your IP address, cookie data, and device details. This information is used to ensure security and improve our services.

Via Third Parties

Transaction confirmation data from payment providers (bKash, Nagad) and identity verification data from KYC services. This information is used solely for security purposes.

Golden Bet uses your information only for specific and legitimate purposes. Each purpose is clearly outlined below:

Golden Bet never sells your personal information. However, in certain circumstances, limited data may be shared with trusted third parties:

Service Provider Partners

Payment processing (bKash, Nagad, Rocket), KYC verification services, and technology infrastructure providers. Only the information necessary for them to deliver their services is shared with these partners, and they are not permitted to use it for any other purpose.

Legal Requirements

In cases involving court orders, regulatory requests, or legal investigations, information may be disclosed as required by applicable law. We will make every effort to notify you in advance wherever possible.

Business Changes

In the event of a business merger, acquisition, or sale, user data may be transferred. In such cases, the new owner will be bound by this Privacy Policy.

Golden Bet has implemented industry-leading technical and organizational measures to protect your information:

• SSL/TLS Encryption: All data transmissions are protected with 256-bit SSL encryption.
• Data Encryption (At Rest): Sensitive data stored on our servers is kept in an encrypted state.
• Two-Factor Authentication (2FA): Two-step verification for account access.
• Firewall & IDS: A robust firewall system to prevent unauthorized access.
• Regular Security Audits: Regular security audits conducted by independent third parties.
• Staff Training: Our staff receive regular training on data privacy.
• Data Access Control: Only authorized personnel can access data on a need-to-know basis.

Cookies are small text files stored in your browser. Golden Bet uses cookies to enhance your experience and ensure the platform functions properly.

You can disable non-essential cookies through your browser settings. However, some features may not function correctly as a result.

Golden Bet does not retain any information longer than necessary. Retention periods depend on the type and purpose of the data:

• Account Information: For the duration the account is active, and for 5 years after closure (as required by law).
• Transaction Records: 7 years from the last transaction (in accordance with financial regulatory requirements).
• KYC Documents: 5 years after account closure.
• Usage Logs & Cookie Data: Up to 12 months.
• Support Contact: 3 years.
• Marketing Preferences: Until consent is withdrawn.

After the specified periods above, account-related information is permanently deleted or fully anonymized.

As a Golden Bet user, you have full control over your own data. You may exercise the following rights at any time:

Golden Bet strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect personal information from minors.

If we become aware that a minor is using our platform, the relevant account will be immediately suspended and all collected data will be deleted.

Golden Bet operates data centers across multiple countries. Your information may be transferred from one country to another. However, regardless of where your data is stored, the same standards set out in this Privacy Policy apply.

For data transfers, we follow international data protection agreements and standards. All of our service provider partners are required to maintain the same level of privacy protection we uphold.

Golden Bet may update this Privacy Policy from time to time to keep pace with technological, legal, or business changes.

• A notice will be sent to your registered email address before any significant changes take effect.
• You can check the "Last Updated" date at the top of this page to see when changes were last made.
• Continuing to use our services after any changes have been made constitutes your acceptance of the updated policy.

If you have any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please contact our support team:

For more details, please visit our Terms & Conditions and Responsible Gaming View page.